Paul Grey Chisholm

1955.02.19 -- 2013.04.16

Order Process:

Fair Winds design jewelry is made with only the highest quality materials. I strive for the highest excellence in professional craftsmanship. My greatest hope is that you value and enjoy your jewelry as much as I enjoy making it.  All my work is hand crafted, so there will be minor variations. Even stock pieces are one of a kind.  Please allow for these slight differences as no two pieces are identical. Material and craftsmanship are warrantied.  All gold and silver is as per quality mark or as stated if not marked.  All stones are genuine as stated. 

E-mail me at deceased. I will take the time to determine every detail of the piece of jewelry you'd like. Let me know how you'd like to be contacted.  We can discuss your design via e-mail or I can telephone you at your convenience.  If necessary, I will e-mail you (or set up a demo page) with images of stones or designs for your approval.  I will try to give you an estimate for completion time.  This will only be an estimate, handmade jewelry takes time and inherently has some uncertainty.  In any case, I will keep you notified of the progress via e-mail.  If you have a date-sensitive job like a wedding or birthday, please let me know; Ill go out of my way to accommodate. 
 

Price:

The price I quote will be the price you pay no surprises.  As we design your jewelry, I will let you know of cost changes for specific stones, changes in design, or custom requests before you decide on your order.  Once you have placed an order, I will not change the price regardless of fluctuations of metal or stone prices in the market. The price will only change if you decide to change some detail of your order.  (For orders originating outside the United States, the customer is responsible for all customs costs, duty fees and taxes originating in their country.) 
 

I will identify my jewelry as one of three categories:

 

Standard:

Though I keep some jewelry in stock, all my designs are custom to some degree or another.   You may partially customized a piece.  Maybe you would like to select the type of stone.  Maybe you want a particular weave or pattern. Rings may be sized to fit you or the person the ring is for.  I will work with you and assist you in choosing the piece you really want. Stock pieces are fully warrantied for satisfaction. 
 

Custom:

Some pieces are made totally custom for you.  If you to order a custom piece, the piece will be identified as "custom" during the ordering process and will require a non-refundable, 50% deposit.  My guarantee is that custom pieces will match the final design you approved including the dimensions of the piece, the stones and metals used.  I fully warrantee the material and craftsmanship subject to the general return policy
 

Personalized:

You may want a piece, either standard or custom, personalized for you.  If the piece is a gift, you might want the person's initials or name engraved, stamped or crafted into the piece.  Or you might want your own  initials or name.  Or you might want an inscription or dates on the piece.  If you to order a personalized piece, the piece will be identified as "personalized" during the ordering process.  Personalized pieces are NOT returnable. 
 

Payment:

All payments should be in U.S. dollars. 
U.S. Customers: For your convenience, we accept personal checks, money orders, and bank checks. 
Non-U.S. Customers: Fair Winds design accepts bank checks in U.S. dollars. [Payment in non-U.S. dollars will cause long delays in processing your order.] 
Please mail payment to: 
Fair Winds design 
P.O. Box 396 
San Antonito, NM 87047-0396
(505) 379-4173
  

Note: FedEx, UPS and DHL will not deliver to a Post Office Box.

Shipping:

Once Fair Winds design has received your payment*, your order will be shipped using the U.S. Post Office. I ship USPS Priority (normally 2 to 3 day delivery) by the U.S. Postal Service.  (I have found this to be the safest and most secure form of shipping for jewelry and gemstones.)  I self-insure lower cost items and insure more expensive items with the U.S. Postal Service.  If your item is time-critical, I can ship USPS Express Mail (normally next day or two day delivery) for an additional charge. I can ship to street addresses, business addresses, Post Office boxes, FPOs or APOs (FPOs and APOs allow for a longer delivery time).  Should you require shipment to an alternative address for a gift or other reason, please let me know. If you require shipment by FedEx, UPS or DHL, additional charges will apply. 

We do ship to many places outside the United States, but we reserve the right to refuse international orders based on amount and/or location. The customer will be responsible for local customs and taxes.  I also reserve the right to screen service for personal reasons. 

* Fair Winds design reserves the right to wait for your check to clear before shipping. 
 

Legal Notice:

I make jewelry only from my own original designs, from historic Celtic, Nautical, and Cherokee designs, or from those designs conceived by working with a client to create a new unique piece.  I am very pleased to work with you to create a one-of-a-kind piece of jewelry that incorporates gemstones and metals of your choice within my design style. But please do not ask me to copy a contemporary piece of jewelry or work as this might infringe on copyright laws. 

In no event shall Fair Winds design be liable for incidental or consequential damages, for damages resulting from improper use, or for damages caused by neglect, abuse or alteration. All implied warranties, including any implied warranty of merchantability or fitness for any particular purpose, are limited to a period of one year from the date of purchase.  No person is authorized to change, add to, or create any warranty or obligation other than that set forth herein to obtain warranty service. 

As the artist is an mariner and is often at sea for months at a time, sufficient time must be allowed for correspondence. 
 

Artistic Rights:

Fair Winds design reserves the right to publish any piece of jewelry or art designed in my studio. 
 

New Mexico Sales Tax:

Sales tax will be added to all orders shipped to a New Mexico state address. 



© 2005-2008 Fair Winds design
Updated:  26 January 2008